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 (41) |
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Over all United health care Rating |
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| Coverage |
39.6% |
| Cost |
43.1% |
| Customer Service |
34.2% |
| Claims |
35.6% |
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All About United health care
The United health care coordinates health and well-being services on behalf of local employers and consumers nationwide. United Health care products are primarily marketed to small and medium-sized employers with up to 5,000 employees. As of December
31, 2002, this business served approximately 7.8 million individuals. With its risk-based product offerings, UnitedHealthcare
assumes the risk of both medical and administrative costs for its customers in return for a monthly premium, which is
typically at a fixed rate for a one-year period. UnitedHealthCare also provides administrative and other management services
to customers that self-insure the medical costs of their employees and their dependents, for which UnitedHealthcare receives
a fee.
United Health Group is a managed health care company. It is the parent of United Health care, the second largest health
insurer in the United States. It was founded in 1977, as United Health Care Corporation. It renamed itself in 1998, but
traces its origin to a firm it acquired in 1977, Charter Med Incorporated, which was founded in 1974. In 1979, it introduced
the first network-based health plan for seniors. In 1984, it became a publicly business company. United Health care provides the products
mainly Uniprise, Health Care Services, Specialized Care Services, and Ingenix. In 1995, the company acquired The MetraHealth
Companies Inc. for $1.65 billion. MetraHealth was a privately held company formed by combining the group health care
operations of The Travelers Insurance Company and Metropolitan Life Insurance Company.
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Tell us what you think ! Let us know the Strengths and Weaknesses of United health care ! Write unbiased opinions,share them with other customers and help them choose the best plan ! |
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 By |
Brian |
| Location |
Knoxville,Tennessee |
| Type of Insurance |
Health Insurance |
| Date: |
07-24-2008 |
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| Summary |
The customer support I received from your company was awful. Your employees were quite possibly the most unhelpful cs reps I have ever dealt with. Evidently Jesus has been resurrected in the form of all of your employees are incapable of making mistakes (and no doubt walk on water). Despite divine lineage, they do need to brush up on what customer service entails, namely helping the customer. There was a point in my life where I blamed someone else for mistakes that I made, however, I soon reached the age of 10 or so and started to accept responsibility for my actions. Obviously, your rigorous pre-hire screening was unable to weed out those that never reached that point, seeing as every person I spoke with in your company approached my problem with this same attitude. In dealing with your employees, I was once again reminded of a child, one who hears something they don't like, puts their fingers in their ears and screams LALALALALALALA.. |
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| By |
tara |
| Location |
LAFAYETTE,California |
| Type of Insurance |
Health Insurance |
| Date: |
07-19-2008 |
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THIS INSURANCE IS RUN BY A GROUP THAT HAS NO REGARD FOR EITHER THE PATIENT OR THE DOCTOR. THEY USE EVERY LIE AND MADE UP STATEMENTS MANY CONFLICTING WITH ONE ANOTHER TO NOT PAY. THE EMPLOYEES ARE BONUSED FOR NON PAYMENTS. MANY DOCTORS HAVE DROPPED UHC BECAUSE OF ITS CRIMINAL LIKE TREATMENT OF THEM. pATIENTS THINK THEY HAVE A GOOD INSURANCE, BUT IN OUR AREA, EVEM JOHN MUIR HOSPITAL DOES NOT TAKE THIS INSURANCE. THE WORST!!!. |
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| By |
Dave |
| Location |
Centennial,Colorado |
| Type of Insurance |
Health Insurance |
| Date: |
03-19-2008 |
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I have been dealing with a claims issue over the past 4 months. I have not received a reply regarding the claim. When I last called I was told that the information faxed to the claims department was never placed in my file. I am still waiting for a reply.
They have also made mistakes on our coverage which we have been dealing with for the past 3 months. They do not have us in the system but they have been taking our payments. After dealing with the Resolution department, we were told that a mistake was made with entering out information into their system. For the third time I have to call the Doctors, Labs etc and explain the situation.
I am going with a different insurance company.. |
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| By |
Harry |
| Location |
Denver,Colorado |
| Type of Insurance |
Health Insurance |
| Date: |
03-18-2008 |
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I have wondered what I would have done without a policy with United health care. Meeting the health care needs of my employees was always a head ache. There with United health care, I managed to save up to 25%. The most important thing that surprised me here was, even with an extra saving, I was able to enjoy quality service. Cost reduced, but coverage remained high. This was the one I was searching for a long time.. |
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| By |
John |
| Location |
Wayne,Indiana |
| Type of Insurance |
Health Insurance |
| Date: |
03-16-2008 |
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When you think of investments in an insurance service, then you should think of United Health Care. Founded in 1977, United Health Care introduced the first network-based health plan for seniors.
United Health Care will never let you down in terms of customer support. I have been a part of United Health Care since last three years. I always recommend this insurance service to all my friends and relatives. In case you have not availed any insurance service, then go for United Health Care Insurance today.. |
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| By |
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| Location |
Vancouver,Washington |
| Type of Insurance |
Health Insurance |
| Date: |
02-15-2008 |
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Unbelievable bureaucracy. Their web site is a step above the stone age. Try to find a physician. The information is all wrong. And don't even think of calling someone. Each time I have to deal with this company it is a 3 hour ordeal. Get ready for the following lines, "That's not my department, let me transfer you", "hold please" (just before transferring back into the touch tone maze), "you have to contact your benefits coordinator for that". If you want to know what dealing with national health care will be like, just call United. They got it down already; slow, bureaucratic, and worthless.. |
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| By |
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| Location |
Wentzville,Missouri |
| Type of Insurance |
Health Insurance |
| Date: |
12-05-2007 |
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They are undoubtedly the WORST insurance company. Regretfully, I am insured under them through my employer. They do everything they can to deny the claims and stall paying. I also have to work with them as a professional provider. They are slow to make contracted payments (to the point we had to sue to get our money), transfer you multiple times because it is a different department that has to handle your question only to wind up back at the place you started an hour later. My recommendation is if you can avoid using them, do so. |
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| By |
Fred Sprickman |
| Location |
Peachtree City,Georgia |
| Type of Insurance |
Health Insurance |
| Date: |
11-15-2007 |
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The past two times that I received a flu shot and attempted to be reimbursed for the cost have been nightmares.. |
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| By |
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| Location |
blairsville,Georgia |
| Type of Insurance |
Health Insurance |
| Date: |
11-12-2007 |
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We are also "stuck with them". The insurance offered through my employer as well as my husband's is United Healthcare. My husband carries insurance only on himself (company policy) and I have the insurance for the rest of the family. It has always been this way. Every claim submitted is denied for the primary carrier's EOB?!?!?! I call customer NO-service and they assure me the claims will be processed; several weeks later a letter arrives stating the claim was paid correctly the first time. You would think that since we are both covered by the same company they could look in their own system to see that there is NO OTHER COVERAGE on my children!!!!!. |
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| By |
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| Location |
Bristol,Virginia |
| Type of Insurance |
Health Insurance |
| Date: |
11-11-2007 |
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My Mother's Company was bought out by United Health Care, it was formerly Jojn Deere. My Company insurance is also through United Health Care systems. Every time my Mother has Lab work done It shows up on my Explanation Of Benefits! Her Insurance is SecureHorizons and mine is UnitedHealthCare! This has gone on for over six months, these people can't even read an account number! I am beginning to think that they are all illiteriate and just don't care. Prior to them taking over Home Depot and reducing my benefits I had coverage with Blue Cross/Blue Shield with whom I never had a problem. United Health Care, in my opinion, should not be allowed to sell to anyone!. |
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