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By |
Alan Smith |
| Location |
New York,New York |
| Type of Insurance |
Health Insurance |
Date: |
07-19-2010 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
The customer service is one of the biggest nightmare. Whenever I call to ask the status of my claim, I never get satisfied responce from rep. They just place my call on hold without my permission & then....nothing there.... |
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By |
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| Location |
Philadelphia,Pennsylvania |
| Type of Insurance |
Other Insurance |
Date: |
07-01-2010 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Thankfully this is only my vision insurance but the customer service is a nightmare! Apparently when a rep says that they are going to handle something, it just doesn't seem to happen. Follow up on something that was going to be adjusted within the month (never happended) resulted in a week's worth of my calling to check the status. Still waiting at this time.
I'm just glad that they don't provide my health insurance.. |
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By |
Darlene Ferroli |
| Location |
Weare,New Hampshire |
| Type of Insurance |
Health Insurance |
Date: |
04-09-2010 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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By |
Erin Pope |
| Location |
Russell,Kentucky |
| Type of Insurance |
Health Insurance |
Date: |
02-15-2010 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
I hate this insurance. Hard to find providers in our area. |
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By |
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| Location |
tampa,Florida |
| Type of Insurance |
Health Insurance |
Date: |
07-13-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
they dont cover routine tests instead send u a bill. |
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By |
Linda |
| Location |
Palisades Park,New Jersey |
| Type of Insurance |
Health Insurance |
Date: |
06-29-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
IN MY VIEW THEY ARE CRIMINALS AND SHOULD BE EXCLUDED FROM ANY FUTURE HEALTH CARE PLANS. |
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By |
Brian |
| Location |
Fuquay Varina,North Carolina |
| Type of Insurance |
Life Insurance |
Date: |
02-27-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Absolutely never get this insurance. I've been battling for over 6 months to get them to pay more than one claim they denied and admitted on the phone that it was a mistake. Customer service says..."oh we got it taken care of i'm so sorry" and then I get a collection notice a couple of weeks later.. |
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By |
Disgruntled |
| Location |
greensburg,Pennsylvania |
| Type of Insurance |
Health Insurance |
Date: |
02-23-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
United Healthcare is a bunch of con artists. They feed you false information and then try to capitalize on it in the end. They told me that I wasn't allowed to cancel my insurance when my husband got insurance because I missed a "window" and then I found out six months later that they don't even have a window on dropping insurance coverage. They refuse to reimburse my money which was roughly around $1500 paid since then.. |
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By |
Keith |
| Location |
Highland,Illinois |
| Type of Insurance |
Health Insurance |
Date: |
01-23-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Excellent coverage and claims processing. I have had hip replacement surgery (12/08), and coverage was exactly as described. Claims processing was painless. We really like United and are glad we have them as our health insuer!. |
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By |
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| Location |
West Des Moines,Iowa |
| Type of Insurance |
Health Insurance |
Date: |
12-22-2008 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Sylvania, Ohio---I think I've found your problem. You can't follow intructions.. |
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